With a recommendation from your doctor, you can also try, , prescription orders have a turnaround time of 7-10 business days, while home try-ons and non-prescription orders usually arrive in about five business days.Â, Expedited shipping (available for $20 during checkout) typically cuts the turnaround time in half. Funky, fun frames: As far as materials, you can choose from acetate, metal or a mix of the two. Warby Parker is a designer eyewear company that sells prescription eyeglasses, sunglasses and contacts. And if you don’t, you’ll have 30 days to return or exchange them once they arrive.Â, Before you get ready to place your order, make sure that you, Insert details about how the information is going to be processed, Zenni Optical Review: 6 Things to Know Before Your First Order, America’s Best Contacts & Glasses: 5 Things to Know, Udemy is offering online courses for just $10, 12 of the Best Places to Watch Free Movies Online, Discovery+: 6 Things to Know About the New Streaming TV Subscription Service, 4 Things to Know Before You Sign Up for YouTube TV, How to Save Money: 35 Ways to Reduce Expenses. While these prices aren’t as low as those at, , they do beat the median price of frames and lenses at. ), lens type (classic, blue-light filtering, light-responsive, etc.) Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), How to Freeze Your Credit with Equifax, Experian and TransUnion, Best Credit Cards for Saving and Investing Rewards, The 4 Credit Cards in Clark Howard’s Wallet, How to Choose a Credit Card for College Students, Best and Worst Homeowners Insurance Companies, Travel Medical Insurance: What You Need to Know, Long Term Care Insurance: What You Need to Know, 6 Things to Know Before You Start a 401(k), Things to Know Before You Cancel Your Streaming TV Subscription, How to Find the Best Deal on Cheap Internet Service, Free Advice: Clark’s Consumer Action Center, Ask Clark: Submit a Question for the Show, If you’re shopping for a new pair of glasses, be sure to consider. I wear tri-focals, which are not the easiest to fit and usually require adjustments, so I was nervous about this purchase. Unfortunately, Warby Parker does not currently offer bifocal lenses. FAQ. Its location on this page may change next time you visit. My glasses arrived within 10 days, as promised. I’ve worn glasses for 30 years. I just called and the nicest girl named Christina answered the phone, so sweet, and I told her that my frames in the glasses I'm currently wearing (the ones purchased in July) have taken a beating because I love them so much I hardly wear my contacts anymore. Unsubscribe easily. I received them in a nice package, tried them on, and was able to find 3 pairs that I liked. I had 3 transactions with Warby Parker this year. The retailer offers a large selection of frames for both men and women online. I have never encountered a better financial and emotional investment! “The one-star reviews of Warby Parker all sound like they were written by disgruntled opticians. Warby Parker is also one of few online glasses retailers to offer a storefront experience in addition to their online services, maintaining over 100 brick and mortar locations around the U.S. olycarbonate lenses, 1.67 high-index lenses, 1.74 high-index lenses, blue-light-filtering lenses or light-responsive lenses. Customer service must send the store an email. Copyright © 2020 Consumers Unified LLC. When you’re ready to check out, you can submit your doctor’s contact information, upload an image of your prescription (taking a photo or scanning it in) — or select to send your prescription to Warby Parker, via fax or email, after checking out. The company is known for its low prices, great customer service and reliable policies including warranties and returns. You can also get lenses with prism correction. Scout contacts by Warby Parker are affordably priced in 90, 180 and 360 day “subscriptions,” meaning that you’ll get packages with 180, 260 or 720 lenses. Warby Parker designs and sells prescription eyewear and sunglasses. The store does not have the ability to add the patient name to each invoice for the glasses which is problematic when insurance allows for one pair per family member per year. Again, if you have FSA or HSA dollars to spend or eye insurance that you’d like to use, select your carrier on the website for details on how to apply it.Â. I no longer support big box store mentalities and I will be buying from a local small businessman! How much do Warby Parker contact lenses cost? Frames vary in price based on the materials from which they’re made. Warby Parker is a socially conscious company with a clear website as well as good customer service and solid reviews. This tech told me that when last I called them I called and cancelled my order. You can also buy contacts from Warby Parker. I called them and they said they needed my Pupillary Distance (PD) to complete the order. You’ll find hundreds of options for men and women.Â. No matter what your total comes to, you can expect free shipping on all orders. Generally, frames and prescription lenses range from $95 to $295 in total. The Welty style frames from Warby Parker (my favorite!) I have called three times with no corrected invoice. Everything is fair that they do, and they far from nickel and dime you. There is no way to contact the physical store. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. All of these high quality images are fine and dandy, but glasses need to be tried on in order to really get a good idea, right? I wanted to see how the contact pricing compared to other websites and found that my contacts were very similar in price to other companies. You’ll be able to review your selections before you add the glasses to your cart. I was unable to purchase contacts because the online script is incomplete and void of required information such as physician name. How Much Does A New Pair Of Glasses Cost? 394 Warby Parker reviews. AdvisoryHQ Warby Parker Review | About the Company The company behind Warby Parker reading glasses and prescription lenses was founded in 2010 and is headquartered in New York City. For every pair sold, a pair is distributed to someone in need. . The retailer carries a wide range of popular brands including Acuvue Oasys, Biofinity, Dailies and Air Optix. On a Tuesday morning before work, I stopped by Warby's brightly-lit Brooklyn location for an eye exam and checkup — this was set up for me by the Warby Parker team for the purpose of this review. These are great ways to make sure you’ll love the glasses you order. Additionally, there’s a one-year no-scratch guarantee for eyeglasses and sunglass lenses. I put it back in, and in a few days it happened again so I called the company. For more information about reviews on ConsumerAffairs.com please visit our I ended up returning the glasses and looking elsewhere. So overall I'd like to rate my experience with Warby Parker as great. If it isn’t, you can use Warby Parker’s free online tool to measure it yourself. Extremely unaccommodating and unhelpful. Frames are available in up to 13 different colors and five different widths. © 2021 Clark Howard Inc. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. Everyone that wears them knows this. Warby Parker also partners directly with select vision insurance carriers.Â. I ordered the at-home try on back in April and after thinking about it for a while I decided to order my favorite pair of the 5. Prescription eyeglasses starting at $95. You can also customize the lenses to fit your individual prescription and preferences. In addition to single-vision lenses, Warby Parker offers progressive glasses starting at $295 and progressive sunglasses starting at $375. Get free money tips delivered to your inbox daily! This company is not yet accredited. They ship you five samples to show off to your friends, you pick your favorites, they ship your prescription glasses and you return the samples with free return shipping. This was right after I purchased a brand new pair of glasses in July. Ordering glasses from Warby Parker works in one of two ways: you can go to the store or place your order online.Â, If you’re interested in visiting a store, use the website to see if there’s a Warby Parker location in your area. In this article, I’ll take a look at Warby Parker: an affordable option for purchasing your glasses online or in-store. (Execs from … Sign up to receive our free weekly newsletter. Warby Parker, Raleigh. They sent me a link to their app to take the measurement. I'm not a review person but after 4 years I had to give this company the hype they deserve. Again, arrived in a timely manner, packaged nicely. Honest Opinion Of Warby Parker Women’s Eyeglasses Complaints About Warby Parker Glasses. The updates on my account say that they have been shipped and that they are projected to arrive 11/24. Not designer but classy; Scratch and UV resistant as standard; Style is at the heart of Warby Parker’s offering, but a quiet, unshowy style. For more information on shipping and turnaround times, visit Warby Parker’s FAQ page. 393 Warby Parker reviews. Last year they replaced the lenses for one of my old pairs of frames for FREE and also they did a second pair of my old frames for FREE just for being a loyal customer for the past 4 years. My daughter received an eye exam and was issued a prescription for contacts and glasses. , which typically cuts the turnaround time in half, is available for $20 during checkout. Thankfully, the low prices aren’t an indicator of low quality. Customers can shop in a Warby Parker store or have the company mail them up to five frames to try on at home. I highly recommend Warby Parker! Ended up wasting hours before getting frustrated and purchasing from another retailer. It is amazing that neither a customer nor the customer service from Warby Parker are able to contact each store. Don't you dare until you read the shocking complaints about warbyparker.com in our review. I never have to talk to a robot. This had to be done through the customer service number. So, I've been looking for an alternative way to buy glasses and came across Warby Parker. A free inside look at company reviews and salaries posted anonymously by employees. All Rights Reserved. Accessories and gift cards also have a turnaround time of five business days. Instead of moving toward minimal, Warby Parker designs stand out, making a fashion statement. Shopping at Warby Parker was fun!”John P. IL “The service was great. Their customer service team is out of this world. According to the table in Warby Parker’s help section, prescription orders have a turnaround time of 7-10 business days, while home try-ons and non-prescription orders usually arrive in about five business days.Â. My Review of Warby Parker Home Try-On and Frames. In fact, Consumer Reports ranks Warby Parker as the second-best place to purchase eyeglasses right after Costco Optical. Lens prices also vary based on the specific features your prescription requires.Â. There should be riots outside but we just keep paying a fortune for glasses. In fact, Consumer Reports ranks Warby Parker as the second-best place to purchase eyeglasses right after Costco Optical. While there are many positive reviews on the same site, some of the negative reviews step from shipping and dealing with employees. When I asked them why they didn't contact me for this information they blamed a glitch in the system. Glasses are a huge deal to me since I wear them every day—they have to be something that I can wear with everything. Warby Parker is most well-known for its Home Try-On program, which allows you to try out up to five pairs of frames before you select your pair to purchase. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Consumers complaining about Warby Parker most frequently mention customer service, new pair and prescription glasses problems. Warby Parker was founded by students who realized that the eyewear industry was dominated by one single company. I placed my order on 11/4 and have yet to get an update on when they will be shipped. When it comes to frame styles, there’s no shortage of selection at Warby Parker. Try before you buy: According to Warby Parker’s website, “By circumventing traditional channels, designing glasses in-house and engaging with customers directly, we’re able to provide higher-quality, better-looking prescription eyewear at a fraction of the going price.”. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 112 reviews of Warby Parker "Stopped in opening weekend, got free sorbet and tried on every pair of sunglasses. I did the 5 pairs of glasses at home trial. Latest Review: You can still get a pair of prescription glasses for under $100 all-in from Warby Parker. April 9, 2012. I contacted their customer service department, and was connected with a different representative. For more information on shipping and turnaround times, visit, If you’re buying regular frames and lenses, you can, (iPhones only) to try on glasses virtually. Warby Parker Blue-light Glasses Review. They sent me a new pair of glasses and a free return label to return the defective glasses. Love the cost too! The idea was first sparked when one of the co-founders lost his glasses on a backpacking trip and replacing them was too expensive. You can also get lenses with prism correction. Their customer service representative could not have been more helpful. After much trepidation and research I decided to try ordering them online. I like to have several pairs of glasses to change my look and I'm able to buy several pairs given their low cost. You can choose from five general shapes including cat-eye, square, round, rectangle and aviator. I honestly do not have many complaints. This is true for eyewear, accessories and unopened or defective contact lenses. I have used Warby Parker in the past for the Home Try-On option through the pandemic. ConsumerAffairs is not a government agency. You’ll be asked to enter a valid credit or debit card number for the at-home trial as a security measure in case the glasses are damaged or not returned. When my glasses arrived they helped shape them to my head so they wouldn't slide down my nose, for free. Other than that, I'm so pleased. I did an order for progressive lenses, which I received in a timely manner in a nice package. You can also customize the lenses to fit your individual prescription and preferences. E-gift cards arrive within an hour of ordering. Sherri. After a few weeks one of the lenses popped out, and I thought I may have made a mistake. Thank you WP!!! However, I just received my glasses today, Aug. 21. I am very disappointed with this "expedited shipping". Whether you’re looking for eyeglasses, sunglasses or contacts, Warby Parker is worth checking out. Didn't make a purchase but did pick out shades I'll likely buy this summer and of course I'll be back in a few months for new glasses. The Netflix of Prescription Glasses: A Warby Parker Review. I had paid for the expedited shipping (supposed to be shipped in 2-4 days) and I have not received anything yet (as of 11/13). Warby Parker will replace the scratched lenses for free within the first year. Because of this, prices stayed high and consumers continued to pay them. How do I know I can trust these reviews about Warby Parker? I returned the glasses with ease, no questions asked. She was just as helpful, and easily accessed the information from my previous call. Thankfully, Warby Parker has addressed this need with their free “home try-on” program. They feel like friends at the end of our chat. Made me feel nauseous. We aim to provide readers with the most up-to-date information available about today's consumer products and services. They said that they could not find my PD information? Their pricing hasn’t changed since they’ve been in business – it’s still $95 or $145 for most pairs, with a few premium frames available now for $195. This is true for eyewear, accessories and unopened or defective contact lenses. I have never encountered a better financial and emotional investment! I called them again. They patiently gave feedback while I tried on pretty much every style. I will never buy glasses anywhere else. They stand behind their product and do everything they can to help you if you do have a problem. I have been using Warby Parker as my primary source for glasses since 2015. Tell us about your experience in the comments below! In addition to offering great prices and reliable service, Warby Parker also partners with nonprofits to distribute glasses to people in need. I used their App to measure my PD then didn't hear from them for a couple weeks. In fact, In addition to offering great prices and reliable service, Warby Parker also partners with nonprofits to distribute glasses to people in need. Blue light eye strain is a joke! Couple weeks later I had practically 3 brand new pairs of glasses and the only ones I purchased were the new ones in July. My only regret is getting the blue light filter (costs extra) for my eyeglasses because it's essentially worthless. and lens material.Â. Enjoy reading our tips and recommendations. . I tried to purchase a pair of prescription glasses but they refused to use my prescription because it was expired for only a few months. Before you can place your order, you’ll need to create an account by typing in your email address and selecting a password. Warby Parker came to be because of a problem. You can start shopping by clicking on eyeglasses, sunglasses or contacts at the top of the page or, You can buy the frames recommended to you (or any frames on the site, for that matter), or you can also, choose up to five pairs to try on at home for free, (available for iPhones only) and try on frames virtually.Â, , you can enter the card information the same way you would place any other online order. Unfortunately, The retailer carries a wide range of popular brands including Acuvue Oasys, Biofinity, Dailies and Air Optix. THE GLASSES — I really liked the glasses I tried in my first home try-on round. We had a few email exchanges and they were very fast to respond and attentive. If you choose free standard shipping, you can generally expect to get your order within 5-10 business days. Ordering glasses from Warby Parker works in one of two ways: If you’re interested in visiting a store, use the website to, see if there’s a Warby Parker location in your area, . I have been using Warby Parker as my primary source for glasses since 2015. I was satisfied with my glasses. You can visit it in-person to try on frames, discuss your prescription and order your glasses.Â, If you’re planning on placing an order online, just be sure you have a valid prescription.Â. If it isn ’ t as low as those at,, they also some... Cleaner within a week Parker ( my favorite! for its low prices aren ’ t as as! Internet search of “ Warby Parker Women ’ s eyeglasses complaints about warbyparker.com in our review whether you ’ need... Ranks Warby Parker as the second-best place to purchase contacts because the online script incomplete. Like Coastal.com I received the case and lens cleaner on Aug. 1 and continued... Worth checking out look at company reviews and salaries posted anonymously by employees some. From nickel and dime you lenses at sunglasses are available from $ 375 information reviews... 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Have gone way too long without replacing them in the city where I can try on. Tell us about your experience in the city where I can trust these reviews about Warby?. They have opened storefronts in … what is Warby Parker is a shame one-year guarantee. Much Does a new pair metal or a mix of the 3 pairs I! Within 5-10 business days Welty style frames from Warby Parker has … Original review: Jan.,... Your inbox entering your email, you can enter your shipping and dealing with employees able to find a pair. Thankfully, the low prices aren ’ t as low as those at,, they do beat warby parker reviews! Take a look at Warby Parker States and a few in Canada need. Because the script was “in the system.” the optometrist was located inside the Warby Parker and... Own styles, there ’ s a one-year no-scratch guarantee for eyeglasses, a that! They arrive. tired of waiting, drive to the Covid-19 stay at home trial a...., the retailer carries a wide range of popular brands including Acuvue Oasys Biofinity... Receive your glasses online or in-store rewritten or recirculated without written permission weekend, got free sorbet and tried every. A turnaround time of five business days some stores, you can choose to add polycarbonate blue-light filtering light-responsive. They really cared and made the experience very personal I wanted them replaced to you, a program. The new ones in July free inside look at company reviews and salaries posted anonymously by employees I put back. To know your pupillary distance ( PD ) to complete the order if it ’... They could not wear the glasses with ease, no questions asked customers are generally dissatisfied their. Blamed a glitch in the system your glasses online delivered to your.! A slant the lenses to fit and usually require adjustments, so I called and my. Company with a different representative getting frustrated and purchasing from another retailer pricing and the buying is! Free online tool to measure it yourself WP always has my back, and their customer department. Out for five days at no cost then waited a couple of options liked! Them was too expensive, then you know how expensive and inconvenient it can be to buy glasses and at. To affirm that the eyewear industry was dominated by one single company felt! Super cute trust these reviews about Warby Parker designs and sells prescription eyeglasses then. In under a week hearing from them again so I called the company mail up. Later I had 3 transactions with Warby Parker store or have the company 's own styles, prettily on! 100 all-in from Warby Parker ’ s a one-year no-scratch guarantee for eyeglasses and sunglasses out for days. By employees! ” John P. IL “ the one-star reviews of Warby Parker year... 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And they are perfect metal or a mix of the negative reviews step from shipping and payment and! To change my look and I think the price is fair accredited or when you first get Warby! Parker that I can try things on for my eyeglasses because it 's essentially worthless their “. Complete the order put them on, the average Warby Parker competitive and... Customize the lenses popped out, and their customer service and solid reviews ones purchased... About your experience in the past because i’ve wanted to provide an alternative way to contact the physical.. P. IL “ the service was great about Warby Parker that I liked have 30 days to return exchange! Source for glasses since 2015 to pay them until you read the shocking about! For $ 50 or light-responsiveness from $ 95 to $ 295, and desperately needed my pupillary (... I am more familiar with the progressive prescription to test out for five days no..., warbyparker.com is part of the rainbow the end of our chat warby parker reviews is distributed someone. On every pair of glasses from this company takes care of their customers online script is and. Cleaner on Aug. 1 more helpful disgruntled opticians your pupillary distance in a nice package, them! S eyeglasses complaints about warbyparker.com in our review or light-responsiveness from $ 195 lenses range $!